How to Order
- Ordering Information
- Step 1: Model & Size
- Step 2: Color & Polish
- Step 3: Laser Engraving
- Step 4: Special Finish
The simplest way to place an order is through e-mail or telephone. We recommend checking out our online gallery for style ideas and to get specific model numbers. Once you have selected a model, then its simply a matter of choosing sizing, color, and finish. Please read steps 1 through 4 below for more details.
Pricing & Minimum:
Pricing is FOB Panama and varies based on volume, model style, size and finish; more specifically the lower the volume, the more complex the style or bigger the size, the higher the cost. Our minimum is 10 gross (1440 pieces) per model-size combination (item). In addition, while many services such as custom DTM dyeing, custom polishing, and quality control are included within the base price, there are other special services that are add-ons such as laser engraving and special effects. All charges will be fully discussed prior to placing an order.
Payments, Lead times & Shipping:
We accept several forms of payment including Paypal, Credit Card, Zelle, ACH, Wire and Bank draft. Payment must be made in full before items ship. Lead times for in-stock items and samples is generally about 1 week while manufacturing orders normally take around 2 weeks to ship. We ship worldwide via all major couriers like DHL, UPS and FedEx or any courier of your choice.
The first step is to pick a model. You can pick from one of our over 1500 models or you can create your own brand new, completely custom design. Please take a look at our online gallery section where you will be able to find detailed pictures of our offerings. Please keep in mind that the pictures are only for the purpose of viewing models/shapes, not the colors; colors are specific to each order. You may also create completely custom models; in order to do so, you must provide us with a sample of the button. There is a small fee for new models which may be waived depending on the volume of order.
Next, you must specify the size (diameter) of the button. Please remember that sizing for square buttons is done diagonally and special shapes are done from furthest point to furthest point. Please take a look at our handy size chart, it translates lignes to millimeters and inches. Sizing ranges from 10L (0.25") to 52L (1.3").
We offer an unlimited number of colors which can be specified by our customers in several ways. If you require an exact color match then you must provide us with either a Pantone color code or a physical color swatch. When exact matches are not required, then we accept non-specific color requests such as "black" or "light brown." Please refrain from using colors from the internet or making references to colors on our website as there may be a large difference in the way computer monitors display colors.
There are 4 different levels of polish: matte, semi-polish, polish and high polish. The most common and widely used finish is semi polish. Each level of polish adds more shine. Matte has no shine or reflection, Semi-polish has a natural looking shine and no reflection, polish has high shine and a some reflection, high polish has high shine and high reflection.